Reference

How 97spins Handles Your Personal Information

97spins collects only the data we need to run your account, process payments through PayPal, Venmo, or Play+, and keep your information secure.

No data sold to third partiesPayPal, Venmo, Play+ transaction privacyAccount data deletion on requestState-eligible access onlySecure data storage practices
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97spins How 97spins Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

97spins applies security measures at every stage where your data moves — from account creation through payment processing and withdrawal verification. We use encryption for data in transit and restrict internal access to your personal records on a need-to-know basis. Here is how that looks in practice across the four areas that matter most to your account.

Payment Data Security

When you link PayPal, Venmo, or a Play+ prepaid card, those payment credentials pass through encrypted channels. We store only the reference tokens needed to process future transactions, not your full account numbers.

Cookies and Session Tracking

We use session cookies to keep you logged in across your mobile browser and desktop without requiring repeated sign-ins. You can adjust cookie preferences in your account settings or your browser's privacy controls.

Data Retention and Deletion

Account data is retained for as long as your account is active and for the period required by applicable law after closure. Submit a deletion request through live chat or email and we will confirm what can be removed and what must be retained by law.

Identity Verification Records

Documents submitted for identity verification — such as a government-issued ID or proof of address — are stored securely and used only for compliance purposes. We do not use them for marketing or share them with unrelated third parties.

PRIVACY CONTACT

How to Reach Us About Your Data

Questions about your personal data, requests to access what we hold, or requests to delete your account information can all be directed to our support team. We handle privacy inquiries separately from general account help so your request gets to the right person without delay. Responses are typically provided within the timeframe required by applicable state law.

Team online

Live Chat

Reach the privacy support team directly through live chat on your account page — available during posted support hours for data access and deletion requests.

Email Support

Send a detailed privacy request to our support email address. Include your account username so we can locate your records and respond within the required window.

Account Settings

Some data preferences — including marketing opt-outs and cookie settings — are managed directly inside your account dashboard without needing to contact support.

Common Questions About Your Data at 97spins

These are the privacy questions we hear most often from account holders. If your question is not covered here, reach out through live chat or our support email and we will get back to you.

We collect your name, email, date of birth, address, and payment method details — such as your linked PayPal or Venmo account — plus device and session data needed to secure your login.

We share data only with payment processors like PayPal, Venmo, and Play+ as needed to complete transactions, and with identity verification services required by applicable state law. We do not sell your data.

Send a data access request through live chat or our support email. Include your account username. We will respond within the timeframe your state's applicable privacy law requires.

Yes. Submit a deletion request via live chat or email. We will remove what we legally can and notify you of any records we are required to retain under state or federal compliance rules.

Session cookies keep your account active across your mobile browser and desktop. You can manage cookie preferences inside your account dashboard or through your device's browser privacy settings at any time.

We store only the secure reference token your payment provider issues — not your full PayPal or Venmo credentials. Full payment authentication happens on those platforms' own encrypted systems.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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